⭐️⭐️⭐️⭐️⭐️ or ⭐️☆☆☆☆ — how much do online reviews actually influence where you eat, shop or spend your money? From glowing five-star ratings to suspicious one-star rants, reviews can make or break a business. But how reliable are they really?
We unpack the good, the bad and the downright bizarre world of online reviews, and ask whether Singaporeans are relying on them a little too much.
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