In today’s ultra-demanding marketplace, consumers expect more. But organisations often struggle to meet their demands. And when it comes to communication, a frustrating experience can be the difference between a sale and a disgruntled ex-customer.

So how can companies better serve customers, boost the experience, and separate from the pack? Kate Liew, Senior Marketing Director, APAC explains.

In today’s ultra-demanding marketplace, consumers expect more. But organisations often struggle to meet their demands. And when it comes to communication, a frustrating experience can be the difference between a sale and a disgruntled ex-customer. So how can companies better serve customers, boost the experience, and separate from the pack? Kate Liew, Senior Marketing Director, APAC explains.

Your Way Home with Hongbin Jeong is your 4–8pm drive companion, guiding you through the day’s biggest headlines, trending conversations and the issues shaping Singapore and the world.

From news and current affairs to lifestyle insights and generational perspectives, the show helps you make sense of what’s happening — with clarity, context and a touch of personality.

Whether you’re catching up after a long day or tuning in on the move, Your Way Home keeps you informed, engaged and connected — all the way home.

And she closes the day with a song that says it all.

Your Way Home with Hongbin Jeong is your 4&ndash;8pm drive companion, guiding you through the day&rsquo;s biggest headlines, trending conversations and the issues shaping Singapore and the world.
From news and current affairs to lifestyle insights and generational perspectives, the show helps you make sense of what&rsquo;s happening &mdash; with clarity, context and a touch of personality.
Whether you&rsquo;re catching up after a long day or tuning in on the move, Your Way Home keeps you informed, engaged and connected &mdash; all the way home.
And she closes the day with a song that says it all.

Your Way Home with Hongbin Jeong

MONEY FM 89.3 is Singapore’s first and only Business and Personal Finance station. MONEY FM is a 24-hour English talk format station featuring local and international business and financial news. We provide you with financial market and currency updates and insights from analysts, economists, policy makers, industry experts and business owners.

In the lighter hours, listen to discussions on social issues and features on topics that include health, education, arts and music.

MONEY FM 89.3 is Singapore&rsquo;s first and only Business and Personal Finance station. MONEY FM is a 24-hour English talk format station featuring local and international business and financial news. We provide you with financial market and currency updates and insights from analysts, economists, policy makers, industry experts and business owners.
In the lighter hours, listen to discussions on social issues and features on topics that include health, education, arts and music.

MONEY FM 89.3 is Singapore’s first and only Business and Personal Finance station.

MONEY FM 89.3

Your Way Home with Hongbin Jeong is your 4–8pm drive companion,

Why It Matters: The transformative impact of AI in customer engagement

After battling mental health challenges, Lisa Chan chose to share her mental health journey publicly, sparking conversations that many families struggle to have. As a mental health advocate and content creator, she's seen firsthand how differently younger and older generations view emotional wellbeing and why that gap still exists.

On The Agenda, Hongbin Jeong speaks to Lisa Chan about why mental health remains a difficult conversation across generations, what prevents parents and children from understanding one another, and how families can begin bridging that divide.

After battling mental health challenges, Lisa Chan chose to share her mental health journey publicly, sparking conversations that many families struggle to have. As a mental health advocate and content creator, she's seen firsthand how differently younger and older generations view emotional wellbeing and why that gap still exists.
On The Agenda, Hongbin Jeong speaks to Lisa Chan about why mental health remains a difficult conversation across generations, what prevents parents and children from understanding one another, and how families can begin bridging that divide.

The Agenda: Why do younger and older generations see mental health so differently? 	

The Workers' Party has put forward its vision for Singapore's economic future — one where fairness is built into growth from the very beginning, not added as an afterthought.

The motion sparked a wide-ranging debate in Parliament, covering everything from the role of multinational corporations and support for local SMEs, to worker protections, innovation, land policy and Singapore's long-term competitiveness in an increasingly uncertain global economy. So what exactly was discussed in parliament?

On The Big Story, Hongbin Jeong speaks to Malminderjit Singh, Founder and Managing Director of Terra Corporate Affairs, to find out more.

The Workers' Party has put forward its vision for Singapore's economic future &mdash; one where fairness is built into growth from the very beginning, not added as an afterthought.
The motion sparked a wide-ranging debate in Parliament, covering everything from the role of multinational corporations and support for local SMEs, to worker protections, innovation, land policy and Singapore's long-term competitiveness in an increasingly uncertain global economy. So what exactly was discussed in parliament?
On The Big Story, Hongbin Jeong speaks to Malminderjit Singh, Founder and Managing Director of Terra Corporate Affairs, to find out more.

The Big Story: Over in Parliament - What should Singapore’s economy look like in the years ahead?

Budget airlines have built their reputation on low fares, but are they still the cheaper option once all the add-ons are factored in? Jetstar's controversial new policy to charge passengers for using overhead cabin lockers from 2027. 

On What's Trending, Hongbin Jeong, Nadiah Koh and Nazirul Asrar discuss if it's fair to have a "pay only for what you use" approach that speeds up boarding, or another hidden fee that's pushing budget travel too far.

Budget airlines have built their reputation on low fares, but are they still the cheaper option once all the add-ons are factored in? Jetstar's controversial new policy to charge passengers for using overhead cabin lockers from 2027.&nbsp;
On What's Trending, Hongbin Jeong, Nadiah Koh and Nazirul Asrar discuss if it's fair to have a "pay only for what you use" approach that speeds up boarding, or another hidden fee that's pushing budget travel too far.

Why It Matters: The transformative impact of AI in customer engagement

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