In today’s ultra-demanding marketplace, consumers expect more. But organisations often struggle to meet their demands. And when it comes to communication, a frustrating experience can be the difference between a sale and a disgruntled ex-customer.

So how can companies better serve customers, boost the experience, and separate from the pack? Kate Liew, Senior Marketing Director, APAC explains.

In today’s ultra-demanding marketplace, consumers expect more. But organisations often struggle to meet their demands. And when it comes to communication, a frustrating experience can be the difference between a sale and a disgruntled ex-customer. So how can companies better serve customers, boost the experience, and separate from the pack? Kate Liew, Senior Marketing Director, APAC explains.

Your Way Home with Hongbin Jeong is your 4–8pm drive companion, guiding you through the day’s biggest headlines, trending conversations and the issues shaping Singapore and the world.

From news and current affairs to lifestyle insights and generational perspectives, the show helps you make sense of what’s happening — with clarity, context and a touch of personality.

Whether you’re catching up after a long day or tuning in on the move, Your Way Home keeps you informed, engaged and connected — all the way home.

And she closes the day with a song that says it all.

Your Way Home with Hongbin Jeong is your 4&ndash;8pm drive companion, guiding you through the day&rsquo;s biggest headlines, trending conversations and the issues shaping Singapore and the world.
From news and current affairs to lifestyle insights and generational perspectives, the show helps you make sense of what&rsquo;s happening &mdash; with clarity, context and a touch of personality.
Whether you&rsquo;re catching up after a long day or tuning in on the move, Your Way Home keeps you informed, engaged and connected &mdash; all the way home.
And she closes the day with a song that says it all.

Your Way Home with Hongbin Jeong

MONEY FM 89.3 is Singapore’s first and only Business and Personal Finance station. MONEY FM is a 24-hour English talk format station featuring local and international business and financial news. We provide you with financial market and currency updates and insights from analysts, economists, policy makers, industry experts and business owners.

In the lighter hours, listen to discussions on social issues and features on topics that include health, education, arts and music.

MONEY FM 89.3 is Singapore&rsquo;s first and only Business and Personal Finance station. MONEY FM is a 24-hour English talk format station featuring local and international business and financial news. We provide you with financial market and currency updates and insights from analysts, economists, policy makers, industry experts and business owners.
In the lighter hours, listen to discussions on social issues and features on topics that include health, education, arts and music.

MONEY FM 89.3 is Singapore’s first and only Business and Personal Finance station.

MONEY FM 89.3

Your Way Home with Hongbin Jeong is your 4–8pm drive companion,

Why It Matters: The transformative impact of AI in customer engagement

Singapore’s telecom landscape has taken a sharp and unexpected turn, as Simba’s proposed $1.43 billion acquisition of M1 moves close to collapse. The development follows IMDA’s decision to suspend its review amid allegations that Simba may have used unauthorized radio frequency bands, leading Keppel to confirm it will let the deal expire by May 21.

With the transaction now effectively off the table, M1 returns to the market, opening the door to potential new buyers. Who might ultimately step in as the next owner of one of the country’s key mobile operators? And, what does this mean for competition, prices and trust in the sector?

On The Big Story, Hongbin Jeong speaks with Manoj Menon, Founder,Twimbit, to find out more. 

Singapore&rsquo;s telecom landscape has taken a sharp and unexpected turn, as Simba&rsquo;s proposed $1.43 billion acquisition of M1 moves close to collapse. The development follows IMDA&rsquo;s decision to suspend its review amid allegations that Simba may have used unauthorized radio frequency bands, leading Keppel to confirm it will let the deal expire by May 21.
With the transaction now effectively off the table, M1 returns to the market, opening the door to potential new buyers.&nbsp;Who might ultimately step in as the next owner of one of the country&rsquo;s key mobile operators? And, what does this mean for competition, prices and trust in the sector?
On The Big Story, Hongbin Jeong speaks with Manoj Menon, Founder, Twimbit, to find out more.&nbsp;

The Big Story: Simba-M1 deal collapses. What went wrong and who buys M1 next?

On The Agenda, Hongbin Jeong sits down with two Singapore football icons: Aleksandar Duric, the 2012 ASEAN Football Federation Championship winner who now serves as Principal of ActiveSG Football Academy, and Rafi Ali, a key figure in Malaysia league history with a domestic double in 1994 and an AFF Championship title in 1998, who now coaches at the same academy.

They reflect on their journeys from professional football to shaping the next generation at AFA, Singapore’s largest grassroots football platform, which has grown since its launch in 2016 to reach over 4,000 young players across nearly 20 centres islandwide. 

 

On The Agenda, Hongbin Jeong sits down with two Singapore football icons: Aleksandar Duric, the 2012 ASEAN Football Federation Championship winner who now serves as Principal of ActiveSG Football Academy, and Rafi Ali, a key figure in Malaysia league history with a domestic double in 1994 and an AFF Championship title in 1998, who now coaches at the same academy.
They reflect on their journeys from professional football to shaping the next generation at AFA, Singapore&rsquo;s largest grassroots football platform, which has grown since its launch in 2016 to reach over 4,000 young players across nearly 20 centres islandwide.&nbsp;
&nbsp;

The Agenda: Singapore’s football icons pass the torch. But can the next generation rise up?

On What’s Trending, Hongbin Jeong, Nadiah Koh and Nazirul Asrar dive into a quirky story in which a man has been mistakenly listed as the owner of Clementi MRT station on Google.

We spend a huge part of our lives commuting between destinations, but have we ever stopped to think about what makes an MRT station great? From food options to convenient stops and confusing exits, the trio decided to find out which MRT station deserves the title as the best in Singapore. 

On What&rsquo;s Trending, Hongbin Jeong, Nadiah Koh and Nazirul Asrar dive into a quirky story in which a man has been mistakenly listed as the owner of Clementi MRT station on Google.
We spend a huge part of our lives commuting between destinations, but have we ever stopped to think about what makes an MRT station great? From food options to convenient stops and confusing exits, the trio decided to find out which MRT station deserves the title as the best in Singapore.&nbsp;

Why It Matters: The transformative impact of AI in customer engagement

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