In today’s ultra-demanding marketplace, consumers expect more. But organisations often struggle to meet their demands. And when it comes to communication, a frustrating experience can be the difference between a sale and a disgruntled ex-customer.

So how can companies better serve customers, boost the experience, and separate from the pack? Kate Liew, Senior Marketing Director, APAC explains.

In today’s ultra-demanding marketplace, consumers expect more. But organisations often struggle to meet their demands. And when it comes to communication, a frustrating experience can be the difference between a sale and a disgruntled ex-customer. So how can companies better serve customers, boost the experience, and separate from the pack? Kate Liew, Senior Marketing Director, APAC explains.

Your Way Home with Hongbin Jeong is your 4–8pm drive companion, guiding you through the day’s biggest headlines, trending conversations and the issues shaping Singapore and the world.

From news and current affairs to lifestyle insights and generational perspectives, the show helps you make sense of what’s happening — with clarity, context and a touch of personality.

Whether you’re catching up after a long day or tuning in on the move, Your Way Home keeps you informed, engaged and connected — all the way home.

And she closes the day with a song that says it all.

Your Way Home with Hongbin Jeong is your 4&ndash;8pm drive companion, guiding you through the day&rsquo;s biggest headlines, trending conversations and the issues shaping Singapore and the world.
From news and current affairs to lifestyle insights and generational perspectives, the show helps you make sense of what&rsquo;s happening &mdash; with clarity, context and a touch of personality.
Whether you&rsquo;re catching up after a long day or tuning in on the move, Your Way Home keeps you informed, engaged and connected &mdash; all the way home.
And she closes the day with a song that says it all.

Your Way Home with Hongbin Jeong

MONEY FM 89.3 is Singapore’s first and only Business and Personal Finance station. MONEY FM is a 24-hour English talk format station featuring local and international business and financial news. We provide you with financial market and currency updates and insights from analysts, economists, policy makers, industry experts and business owners.

In the lighter hours, listen to discussions on social issues and features on topics that include health, education, arts and music.

MONEY FM 89.3 is Singapore&rsquo;s first and only Business and Personal Finance station. MONEY FM is a 24-hour English talk format station featuring local and international business and financial news. We provide you with financial market and currency updates and insights from analysts, economists, policy makers, industry experts and business owners.
In the lighter hours, listen to discussions on social issues and features on topics that include health, education, arts and music.

MONEY FM 89.3 is Singapore’s first and only Business and Personal Finance station.

MONEY FM 89.3

Your Way Home with Hongbin Jeong is your 4–8pm drive companion.

Why It Matters: The transformative impact of AI in customer engagement

The Taskforce on Assurance for Families with Persons with Disabilities has introduced a new set of measures to strengthen support for people with disabilities across different stages of life.

The recommendations include greater workplace exposure and employment support, better access to healthcare, future care planning, expanded community services and more support for caregivers, with the aim of helping people with disabilities live and participate more independently in the community.

So what will it take for these measures to translate into meaningful, long-term support for people with disabilities and their families?

On The Big Story, Hongbin Jeong speaks to Victor Zhuang, Assistant Professor in Disability Communication at the Wee Kim Wee School of Communication and Information, NTU, to find out more.

The Taskforce on Assurance for Families with Persons with Disabilities has introduced a new set of measures to strengthen support for people with disabilities across different stages of life.
The recommendations include greater workplace exposure and employment support, better access to healthcare, future care planning, expanded community services and more support for caregivers, with the aim of helping people with disabilities live and participate more independently in the community.
So what will it take for these measures to translate into meaningful, long-term support for people with disabilities and their families?
On The Big Story, Hongbin Jeong speaks to Victor Zhuang, Assistant Professor in Disability Communication at the Wee Kim Wee School of Communication and Information, NTU, to find out more.

The Big Story: From employment to healthcare, what will new support measures mean for people with disabilities?

As Singapore’s population ages, more seniors may find themselves with fewer people around them for regular companionship and support.

While family and peers remain important, younger people can also play a role in helping seniors stay connected and feel less alone.

So what role can younger people play in supporting seniors and what can these relationships mean for the older generation?

On The Agenda, Hongbin Jeong speaks to Narasimman Tivasiha Mani, CEO of Empower Ageing and Hayden Ong, a youth volunteer, about why younger people need to play a bigger role in supporting seniors and how these connections can help build a stronger sense of community.

As Singapore&rsquo;s population ages, more seniors may find themselves with fewer people around them for regular companionship and support.
While family and peers remain important, younger people can also play a role in helping seniors stay connected and feel less alone.
So what role can younger people play in supporting seniors and what can these relationships mean for the older generation?
On The Agenda, Hongbin Jeong speaks to Narasimman Tivasiha Mani, CEO of Empower Ageing and Hayden Ong, a youth volunteer, about why younger people need to play a bigger role in supporting seniors and how these connections can help build a stronger sense of community.

The Agenda: Why should the younger generation be there for isolated seniors?

Would you spend almost S$1 million on a holiday or is there a price tag that’s simply too high?

On What’s Trending, Hongbin Jeong, Nadiah Koh and Alexandra Parada discuss a luxury space tourism package from Chinese travel company Trip.com, which costs around S$973,000 and includes pre-flight training, luxury accommodation and a 90-minute suborbital flight with Virgin Galactic.

The eye-watering price tag sparks a conversation about how much we’re willing to spend on a holiday, what makes a trip truly worth the money, and where we’d go if we had S$1 million to spend on one ultimate getaway.

Would you spend almost S$1 million on a holiday or is there a price tag that&rsquo;s simply too high?
On What&rsquo;s Trending, Hongbin Jeong, Nadiah Koh and Alexandra Parada discuss a luxury space tourism package from Chinese travel company Trip.com, which costs around S$973,000 and includes pre-flight training, luxury accommodation and a 90-minute suborbital flight with Virgin Galactic.
The eye-watering price tag sparks a conversation about how much we&rsquo;re willing to spend on a holiday, what makes a trip truly worth the money, and where we&rsquo;d go if we had S$1 million to spend on one ultimate getaway.

Why It Matters: The transformative impact of AI in customer engagement

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