As a dominant e-commerce player in Southeast Asia, Singapore has seen a significant transformation over recent years. The journey of the consumer has also now increasingly intertwined the online and offline, each providing unique benefits.
With Lunar New Year celebrations and shopping coming up, what are consumers’ retail pain points and preferred payment methods in recent times and how can retailers enhance their customers’ shopping experience?
Warren Hayashi, President of Asia-Pacific, Adyen shares more.

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