New research from Twilio highlights that while businesses are successfully using AI to power more personalised, intelligent customer interactions, brands continue to grapple with challenges around transparency and lack of customer data.

So what are these challenges and how much trust do consumers have on brands to keep their data safe? 

Nicholas Kontopoulos, Vice President of Marketing, Asia Pacific & Japan, Twilio shares more. 

New research from Twilio highlights that while businesses are successfully using AI to power more personalised, intelligent customer interactions, brands continue to grapple with challenges around transparency and lack of customer data.
So what are these challenges and how much trust do consumers have on brands to keep their data safe? 
Nicholas Kontopoulos, Vice President of Marketing, Asia Pacific &amp; Japan, Twilio shares more.

Your Way Home with Hongbin Jeong is your 4–8pm drive companion,

Your Way Home with Hongbin Jeong is your 4–8pm drive companion, guiding you through the day’s biggest headlines, trending conversations and the issues shaping Singapore and the world.

From news and current affairs to lifestyle insights and generational perspectives, the show helps you make sense of what’s happening — with clarity, context and a touch of personality.

Whether you’re catching up after a long day or tuning in on the move, Your Way Home keeps you informed, engaged and connected — all the way home.

And she closes the day with a song that says it all.

Your Way Home with Hongbin Jeong is your 4&ndash;8pm drive companion, guiding you through the day&rsquo;s biggest headlines, trending conversations and the issues shaping Singapore and the world.
From news and current affairs to lifestyle insights and generational perspectives, the show helps you make sense of what&rsquo;s happening &mdash; with clarity, context and a touch of personality.
Whether you&rsquo;re catching up after a long day or tuning in on the move, Your Way Home keeps you informed, engaged and connected &mdash; all the way home.
And she closes the day with a song that says it all.