In February 2019, three-year-old Megan Khung began missing school. A year later, she was dead, after suffering physical and emotional abuse at the hands of her mother and the woman’s boyfriend.

On Oct 23, a review panel appointed by the Ministry of Social and Family Development (MSF) released a report that detailed the actions of the agencies involved in Megan’s case.

It revealed that within a year, there were several lapses at various agencies – including the MSF’s Child Protective Service (CPS) and the police – that ultimately led to the tragedy.

What were these lapses? Could we have done more to prevent her death? What can we learn to prevent another tragedy like this from happening again?

On The Big Story, Hongbin Jeong speaks with Cindy Ng, Director of Melrose Home, to find out more.