Financial services firm Chocolate Finance on March 10 suspended instant withdrawals, citing high demand.

It said on its mobile app that it was experiencing an unusually high volume of withdrawal requests, so users making requests during this period would have to wait between three and 10 days to get back their money.

This disruption has raised a number of concerns among customers, particularly regarding the security of their funds, the delays in withdrawals, and the lack of communication surrounding the issue. Can Chocolate Finance rebuild trust after this?

On The Big Story, Hongbin Jeong spekas with Walter de Oude, CEO and Founder, Chocolate Finance as he addresses these concerns.

 

Presented by: Hongbin Jeong

Produced and Edited by: Nadiah Koh (nadkoh@sph.com.sg) 

Want to get featured on our show? Drop me an email today!

Financial services firm Chocolate Finance on March 10 suspended instant withdrawals, citing high demand.
It said on its mobile app that it was experiencing an unusually high volume of withdrawal requests, so users making requests during this period would have to wait between three and 10 days to get back their money.
This disruption has raised a number of concerns among customers, particularly regarding the security of their funds, the delays in withdrawals, and the lack of communication surrounding the issue. Can Chocolate Finance rebuild trust after this?
On The Big Story, Hongbin Jeong spekas with Walter de Oude, CEO and Founder, Chocolate Finance&nbsp;as he addresses these concerns.
&nbsp;
Presented by: Hongbin Jeong
Produced and Edited by: Nadiah Koh (<a href="mailto:nadkoh@sph.com.sg">nadkoh@sph.com.sg</a>)&nbsp;
Want to get featured on our show? Drop <a href="mailto:nadkoh@sph.com.sg">me</a> an email today!

Your evening guide to the day's most important topics — navigate the key events in politics, business, markets, wealth management, and top investment opportunities. Keeps you informed and ahead of the curve, daily.

Money Matters is your guide to navigating the day's most important topics, from politics and current affairs to wealth management and trending issues. Every evening, the team delivers insightful discussions on business news, market movements, and the latest in alternative assets. Whether navigating the political landscape, understanding the economy, or uncovering emerging investment opportunities, Money Matters keeps you informed and ahead of the curve. Tune in daily to Hongbin Jeong and Chua Tian Tian from 4 pm to 7 pm on MONEY FM 89.3.

Money Matters is your guide to navigating the day's most important topics, from politics and current affairs to wealth management and trending issues. Every evening, the team delivers insightful discussions on business news, market movements, and the latest in alternative assets. Whether navigating the political landscape, understanding the economy, or uncovering emerging investment opportunities, Money Matters keeps you informed and ahead of the curve. Tune in daily to Hongbin Jeong and Chua Tian Tian from 4 pm to 7 pm on MONEY FM 89.3.

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