ST: The Big Story, 13 Sep - Case wants stronger protection for passengers bumped off overbooked trips

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The Consumers Association of Singapore wants stronger protection for passengers bumped off overbooked trips.

This comes after more than 100 customers were denied boarding cruise ship Genting Dream on Sept 4 due to overbooking.

In The Straits Times’ The Big Story, Multimedia correspondent Cheow Sue-Ann spoke with Case president Melvin Yong to find out more. 

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