Businesses today face the challenge of effectively engaging and retaining their deskless workforce, which has lead to high turnover and low morale in sectors like retail, logistics, and hospitality.

And Mercu addresses this by creating a platform tailored for these employees, using popular messaging apps to streamline onboarding, enhance communication, and boost engagement without the need for additional software.

On The Right Business, Hongbin Jeong speaks to Elliott Gibb, Co-founder of Mercu, about how their platform is transforming workforce connectivity, reducing churn, and helping businesses thrive by meeting employees where they are.

Presented by: Hongbin Jeong

Produced and Edited by: Alexandra Parada (alexparada@sph.com.sg) and Meng Choon Chua

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