A Happiness Report by Oracle has revealed that only 1 out of 5 brands have done enough to deliver happiness to the local buyers.

It found that brands that can create fresh experiences for customers and are up to their satisfaction, can achieve higher revenues. 

So, why aren’t the rest of the brands doing more?

Prime Time’s Timothy Go and Melissa Hyak speak with Jay Tuseth, Vice President, Applications, ASEAN and General Manager, Customer Experience (CX), Oracle, APAC, to find out more. 

A Happiness Report by Oracle has revealed that only 1 out of 5 brands have done enough to deliver happiness to the local buyers.
It found that brands that can create fresh experiences for customers and are up to their satisfaction, can achieve higher revenues. 
So, why aren’t the rest of the brands doing more?
Prime Time’s Timothy Go and Melissa Hyak speak with Jay Tuseth, Vice President, Applications, ASEAN and General Manager, Customer Experience (CX), Oracle, APAC, to find out more.

Your Way Home with Hongbin Jeong is your 4–8pm drive companion, guiding you through the day’s biggest headlines, trending conversations and the issues shaping Singapore and the world.

From news and current affairs to lifestyle insights and generational perspectives, the show helps you make sense of what’s happening — with clarity, context and a touch of personality.

Whether you’re catching up after a long day or tuning in on the move, Your Way Home keeps you informed, engaged and connected — all the way home.

And she closes the day with a song that says it all.

Your Way Home with Hongbin Jeong is your 4&ndash;8pm drive companion, guiding you through the day&rsquo;s biggest headlines, trending conversations and the issues shaping Singapore and the world.
From news and current affairs to lifestyle insights and generational perspectives, the show helps you make sense of what&rsquo;s happening &mdash; with clarity, context and a touch of personality.
Whether you&rsquo;re catching up after a long day or tuning in on the move, Your Way Home keeps you informed, engaged and connected &mdash; all the way home.
And she closes the day with a song that says it all.

Your Way Home with Hongbin Jeong

MONEY FM 89.3 is Singapore’s first and only Business and Personal Finance station. MONEY FM is a 24-hour English talk format station featuring local and international business and financial news. We provide you with financial market and currency updates and insights from analysts, economists, policy makers, industry experts and business owners.

In the lighter hours, listen to discussions on social issues and features on topics that include health, education, arts and music.

MONEY FM 89.3 is Singapore&rsquo;s first and only Business and Personal Finance station. MONEY FM is a 24-hour English talk format station featuring local and international business and financial news. We provide you with financial market and currency updates and insights from analysts, economists, policy makers, industry experts and business owners.
In the lighter hours, listen to discussions on social issues and features on topics that include health, education, arts and music.

MONEY FM 89.3 is Singapore’s first and only Business and Personal Finance station.

MONEY FM 89.3

Your Way Home with Hongbin Jeong is your 4–8pm drive companion,

Customer happiness is key to revenue growth, but are brands making them happy?

Singapore’s job market is getting tighter, with employers becoming more selective about who they bring on board. Nearly half of companies surveyed plan to keep their headcount unchanged in the fourth quarter, while graduate employment has also softened. Yet Minister Ong Ye Kung says graduates can remain confident that Singapore is still creating jobs. So, what does this changing labour market mean for fresh graduates, and what will it take to stay competitive?

On The Big Story, Hongbin Jeong speaks to Sam Neo, Founder of Stories of Asia to find out more.

Singapore&rsquo;s job market is getting tighter, with employers becoming more selective about who they bring on board. Nearly half of companies surveyed plan to keep their headcount unchanged in the fourth quarter, while graduate employment has also softened. Yet Minister Ong Ye Kung says graduates can remain confident that Singapore is still creating jobs. So, what does this changing labour market mean for fresh graduates, and what will it take to stay competitive?
On The Big Story, Hongbin Jeong speaks to Sam Neo, Founder of Stories of Asia to find out more.

The Big Story: A tighter job market and selective employers. What does this mean for Singapore’s graduates

A man missed the birth of his second child after choosing to attend an important client meeting while his wife was in labour. He says his supervisor pressured him to prioritise work, warning that missing the meeting could affect his performance and promotion prospects. The next morning, he went to work — only to return to the hospital after 20 missed calls and discover that his son had already been born. Now, with his wife refusing to see him and his father-in-law blaming him for not being there, he is left questioning whether he made the wrong choice. 

On Your Agenda, Hongbin Jeong and content creator Fauzi Azzhar dives into this story submission and weighs the decision made by the man.

A man missed the birth of his second child after choosing to attend an important client meeting while his wife was in labour. He says his supervisor pressured him to prioritise work, warning that missing the meeting could affect his performance and promotion prospects. The next morning, he went to work &mdash; only to return to the hospital after 20 missed calls and discover that his son had already been born. Now, with his wife refusing to see him and his father-in-law blaming him for not being there, he is left questioning whether he made the wrong choice.&nbsp;
On Your Agenda, Hongbin Jeong and content creator Fauzi Azzhar dives into this story submission and weighs the decision made by the man.

Your Agenda: His wife was in labour, but he went to work. Did he make the wrong call?

From gym routines and Strava screenshots to productivity hacks and “looksmaxxing”, self-improvement has become a major part of online culture. But when every achievement is posted, measured and compared, are young people still improving for themselves — or competing with everyone else?

On The Agenda, Hongbin Jeong speaks to content creator Fauzi Azzhar to find out more.

From gym routines and Strava screenshots to productivity hacks and &ldquo;looksmaxxing&rdquo;, self-improvement has become a major part of online culture. But when every achievement is posted, measured and compared, are young people still improving for themselves &mdash; or competing with everyone else?
On The Agenda, Hongbin Jeong speaks to content creator Fauzi Azzhar to find out more.

Customer happiness is key to revenue growth, but are brands making them happy?

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