A Happiness Report by Oracle has revealed that only 1 out of 5 brands have done enough to deliver happiness to the local buyers.

It found that brands that can create fresh experiences for customers and are up to their satisfaction, can achieve higher revenues. 

So, why aren’t the rest of the brands doing more?

Prime Time’s Timothy Go and Melissa Hyak speak with Jay Tuseth, Vice President, Applications, ASEAN and General Manager, Customer Experience (CX), Oracle, APAC, to find out more. 

A Happiness Report by Oracle has revealed that only 1 out of 5 brands have done enough to deliver happiness to the local buyers.
It found that brands that can create fresh experiences for customers and are up to their satisfaction, can achieve higher revenues. 
So, why aren’t the rest of the brands doing more?
Prime Time’s Timothy Go and Melissa Hyak speak with Jay Tuseth, Vice President, Applications, ASEAN and General Manager, Customer Experience (CX), Oracle, APAC, to find out more.

Your Way Home with Hongbin Jeong is your 4–8pm drive companion, guiding you through the day’s biggest headlines, trending conversations and the issues shaping Singapore and the world.

From news and current affairs to lifestyle insights and generational perspectives, the show helps you make sense of what’s happening — with clarity, context and a touch of personality.

Whether you’re catching up after a long day or tuning in on the move, Your Way Home keeps you informed, engaged and connected — all the way home.

And she closes the day with a song that says it all.

Your Way Home with Hongbin Jeong is your 4&ndash;8pm drive companion, guiding you through the day&rsquo;s biggest headlines, trending conversations and the issues shaping Singapore and the world.
From news and current affairs to lifestyle insights and generational perspectives, the show helps you make sense of what&rsquo;s happening &mdash; with clarity, context and a touch of personality.
Whether you&rsquo;re catching up after a long day or tuning in on the move, Your Way Home keeps you informed, engaged and connected &mdash; all the way home.
And she closes the day with a song that says it all.

Your Way Home with Hongbin Jeong

MONEY FM 89.3 is Singapore’s first and only Business and Personal Finance station. MONEY FM is a 24-hour English talk format station featuring local and international business and financial news. We provide you with financial market and currency updates and insights from analysts, economists, policy makers, industry experts and business owners.

In the lighter hours, listen to discussions on social issues and features on topics that include health, education, arts and music.

MONEY FM 89.3 is Singapore&rsquo;s first and only Business and Personal Finance station. MONEY FM is a 24-hour English talk format station featuring local and international business and financial news. We provide you with financial market and currency updates and insights from analysts, economists, policy makers, industry experts and business owners.
In the lighter hours, listen to discussions on social issues and features on topics that include health, education, arts and music.

MONEY FM 89.3 is Singapore’s first and only Business and Personal Finance station.

MONEY FM 89.3

Your Way Home with Hongbin Jeong is your 4–8pm drive companion,

Customer happiness is key to revenue growth, but are brands making them happy?

Could AI actually wipe out humanity?

As AI systems become increasingly capable, some of the people who helped build them are warning that we may not fully understand what these systems could eventually do. From concerns about AI becoming harder to control to predictions of a possible extinction-level risk, just how worried should we be?

On The Big Story, Hongbin Jeong explores what’s behind these warnings, how realistic the risks are, and what it means as AI development accelerates with Ian Tan, Lecturer at NTU’s Wee Kim Wee School of Communication and Information.

Could AI actually wipe out humanity?
As AI systems become increasingly capable, some of the people who helped build them are warning that we may not fully understand what these systems could eventually do. From concerns about AI becoming harder to control to predictions of a possible extinction-level risk, just how worried should we be?
On The Big Story, Hongbin Jeong explores what&rsquo;s behind these warnings, how realistic the risks are, and what it means as AI development accelerates with Ian Tan, Lecturer at NTU&rsquo;s Wee Kim Wee School of Communication and Information.

The Big Story: Can AI truly wipe out humanity?

What happens when a young person falls behind the conventional path?

Presslee Chng left the formal education system at just seven years old and spent nine years outside mainstream schooling. Along the way, he faced isolation, bullying and the challenge of finding his way back into education. But his story took a very different turn: he returned to school, graduated from Republic Polytechnic with a 3.61 GPA, and is now pursuing his goal of becoming a teacher.

On The Agenda, Hongbin Jeong speaks to Presslee Chng, Full-Time Student-Teacher, to hear his story.

What happens when a young person falls behind the conventional path?
Presslee Chng left the formal education system at just seven years old and spent nine years outside mainstream schooling. Along the way, he faced isolation, bullying and the challenge of finding his way back into education. But his story took a very different turn: he returned to school, graduated from Republic Polytechnic with a 3.61 GPA, and is now pursuing his goal of becoming a teacher.
On The Agenda, Hongbin Jeong speaks to Presslee Chng, Full-Time Student-Teacher, to hear his story.

The Agenda: Are we too quick to write young people off? Presslee Chng shares his story

What if your next relationship didn’t come from a dating app — but from TikTok? One Singaporean woman has taken an unconventional approach to finding love after spending more than S$1,000 on premium dating apps. Instead of swiping through more profiles, she turned to TikTok and created a matchmaking form for men who are serious about dating, marriage and starting a family.

On What's Trending, Hongbin Jeong, Nadiah Koh and Nazirul Asrar discuss this viral story and dive into modern dating, compatibility, deal-breakers and just how far you’d go to find “the one”.

What if your next relationship didn&rsquo;t come from a dating app &mdash; but from TikTok?&nbsp;One Singaporean woman has taken an unconventional approach to finding love after spending more than S$1,000 on premium dating apps. Instead of swiping through more profiles, she turned to TikTok and created a matchmaking form for men who are serious about dating, marriage and starting a family.
On What's Trending, Hongbin Jeong, Nadiah Koh and Nazirul Asrar discuss this viral story and dive into modern dating, compatibility, deal-breakers and just how far you&rsquo;d go to find &ldquo;the one&rdquo;.

Customer happiness is key to revenue growth, but are brands making them happy?

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