Your Way Home with Hongbin JeongYour Way Home with Hongbin Jeong

In the Spotlight: Using automation, generative AI to address major challenges facing the financial services sector

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The beginning of online banking enabled customers to access their accounts and conduct transactions from their personal computers and smart gadgets. This was followed by the introduction of mobile banking in the 2000s which allows customers to perform transactions using their smartphones. 

And now we are going to witness the rise of Generative AI on this front. 

Chris Huff, Chief Growth Officer, Kofax discusses with us on how automation and Generative AI can offer innovative and lasting solutions to the financial services sector. 

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