In the Spotlight: No quality inflight WIFI, no flight

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Post COVID-19 travellers have an even greater fervour to fly, but they are also a lot more picky about travelling.

In the Spotlight on Prime Time, Bharati Jagdish speaks with David Coiley, Asia Pacific Regional Vice President, Inmarsat Aviation, on the findings of their recent Passenger Experience Survey, which highlights the key issues that would influence passengers’ travel preference with a particular airline.

Produced and edited by Anthea Ng (nganthea@sph.com.sg)

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