The past year has given us countless trends and cultural shifts in the way we work, travel, and meet colleagues and clients.

While inflation and continued labour challenges across the travel and events sector leaves some trepidation - experts say there’s cause for optimism in 2023.

What can hotels in Southeast Asia expect to see from the full return of MICE business and major leisure events?

William J. Haandrikman, Managing Director, Fairmont Singapore & Swissôtel The Stamford shares his insights on the changes of the hospitality industry.