Your Way Home with Hongbin JeongYour Way Home with Hongbin Jeong

What should customer experience strategies change amid virtual reality boom?

View descriptionShare
 

With the current shift in the technology landscape, virtual reality puts great pressure on companies regarding optimisation in growth and current customer retention.

To maintain the resilience of the business, a survey by Harvard Business Review and Salesforce proved that it is crucial for every business to create a superior customer experience, which helps boost revenue and lower costs.

In the Spotlight, Prime Time’s Bharati Jagdish speaks with Edward Hutchins, the product lead for Thoughtworks to find out more. 



  • Facebook
  • X (Twitter)
  • WhatsApp
  • Email
  • Download

In 2 playlist(s)

Your Way Home with Hongbin Jeong

Your Way Home with Hongbin Jeong is your 4–8pm drive companion, guiding you through the day’s bigges 
Social links
Follow podcast
Recent clips
Browse 4,578 clip(s)