Singaporeans are used to getting what we want, when we want it, and that includes getting around the city. But behind every tap of the app, there’s a growing tension: drivers say they’re earning less even as demand surges, costs rise, and new rules tighten their take-home pay.

On Viewpoint, Lynlee Foo speaks to Kay Woo, Group CEO and Founder of MVLLABS, parent company of TADA, to find out whether our convenience is coming at a real cost to the people behind the wheel.