Cost pressures aren’t going away in 2026, and for service businesses, that’s forcing some tough decisions. But when margins tighten, are operators cutting the right costs — or the ones that quietly weaken the business?

On Industry Insight, Lynlee Foo speaks to Associate Professor Michael Alexander Kruesi, Business, Communication and Design Cluster, Singapore Institute of Technology (SIT) to find out what are the trade-offs businesses often underestimate, and what do recent exits reveal about decision-making under pressure.

Cost pressures aren&rsquo;t going away in 2026, and for service businesses, that&rsquo;s forcing some tough decisions. But when margins tighten, are operators cutting the right costs &mdash; or the ones that quietly weaken the business?
On Industry Insight, Lynlee Foo speaks to Associate Professor Michael Alexander Kruesi, Business, Communication and Design Cluster, Singapore Institute of Technology (SIT) to find out what are the trade-offs businesses often underestimate, and what do recent exits reveal about decision-making under pressure.

Make informed financial decisions, as Lynlee and her guests dissect the latest news and market updates. Property, crypto, aviation, shipping — get valuable insights every afternoon.

Stay in the know with programs such as Viewpoint and Industry Insights in property, cryptocurrency, aviation, and shipping. 

We delve into the latest news, current events, and market updates to provide you with valuable insights into making informed financial decisions.

Stay in the know with programs such as Viewpoint and Industry Insights in property, cryptocurrency, aviation, and shipping. We delve into the latest news, current events, and market updates to provide you with valuable insights into making informed financial decisions.