With passenger numbers in Southeast Asia set to hit 564 million by 2025, what trends and innovations are shaping the region’s airports? From digitalisation to sustainability, James Wong, Senior Vice President for Southeast Asia & China at global leader in aviation services Menzies Aviation, provides insights into the rapid growth of the industry in Southeast Asia, the future of airport operations and the surging air cargo demand. James also shares his views on why, beyond carbon reduction and efficiency, it is important for the industry to contribute in a meaningful way back to society while providing a high level of service and efficiency to meet the needs of not just its stakeholders but also the communities that it serves.