Singapore is often positioned as an AI frontrunner, backed by strong government support, growing investment and widespread enthusiasm around the technology. Yet beneath the optimism, adoption remains uneven.
According to Deloitte’s 2026 Singapore findings, only a third of organisations have meaningfully redesigned workflows around AI. While many companies are experimenting with new tools and use cases, far fewer have successfully embedded AI into day-to-day operations at scale.
On Industry Insight, Lynlee Foo speaks to Jeremy Heng, Chief Commercial Officer of CloudMile, about why many organisations remain stuck between experimentation and transformation, what is slowing operational adoption, and what it takes to turn AI ambition into measurable business impact.

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