Businesses have long focused on making supply chains faster, leaner and cheaper. But after years of global disruption, many are now willing to pay more to make sure they can keep operating when the unexpected happens.

Lynlee Foo speaks with Chris Hampden, Senior Vice President at Proxima, the global procurement and supply chain consultancy that is part of Bain & Company, about why supply chain resilience has become a boardroom priority, how companies are balancing cost against risk, whether consumers will eventually pay the price, and why AI is both strengthening and complicating global supply chains.