From labour shortages to shrinking investment, Asia’s hotel sector is under strain. Hotels are increasingly betting on smart technology not just to cut costs, but also to unlock better guest experiences and boost long-term asset value. 

On Industry Insight, Lynlee Foo speaks to Dirk Dumortier, Director of Vertical Partnerships, APAC, at Alcatel-Lucent Enterprise to find out if tech can turn hospitality’s toughest challenges into its biggest opportunity.