Ever wondered why your overseas order is delayed—or why you are suddenly asked to pay more at the door? You’re not alone. Surprise import fees and delivery friction are frustrating shoppers everywhere. On Industry Insight, weunpack the cross-border shipping puzzle with Luke Li, APAC Marketing and Digital Experience Director at UPS. He explains how businesses can fix fee transparency, improve delivery timelines, and build trust through smarter logistics. From AI-powered customs clearance to sustainable shipping and supply chain mapping, we explore the tools reshaping cross-border e-commerce—so that your next global order arrives faster, cheaper, and with no hidden surprises.

Ever wondered why your overseas order is delayed&mdash;or why you are suddenly asked to pay more at the door? You&rsquo;re not alone. Surprise import fees and delivery friction are frustrating shoppers everywhere. On Industry Insight, we unpack the cross-border shipping puzzle with Luke Li, APAC Marketing and Digital Experience Director at UPS. He explains how businesses can fix fee transparency, improve delivery timelines, and build trust through smarter logistics. From AI-powered customs clearance to sustainable shipping and supply chain mapping, we explore the tools reshaping cross-border e-commerce&mdash;so that your next global order arrives faster, cheaper, and with no hidden surprises.

Take a step back, refocus, and Reset with Lynlee.

Take a step back, refocus, and Reset with Lynlee.

Airing weekdays from 1pm to 4pm, the show brings clarity to the stories shaping Singapore and the world — from current affairs and global developments to business trends and industry shifts. Through insightful conversations and fresh perspectives, Lynlee explores what’s driving the headlines and where things are heading next.

Featuring segments like Viewpoint, Industry Insight and Suite Talk, Reset goes beyond the noise to offer thoughtful analysis, real-world context and ideas that help you recalibrate for the rest of your day.

Take a step back, refocus, and Reset with Lynlee.
Airing weekdays from 1pm to 4pm, the show brings clarity to the stories shaping Singapore and the world &mdash; from current affairs and global developments to business trends and industry shifts. Through insightful conversations and fresh perspectives, Lynlee explores what&rsquo;s driving the headlines and where things are heading next.
Featuring segments like Viewpoint, Industry Insight and Suite Talk, Reset goes beyond the noise to offer thoughtful analysis, real-world context and ideas that help you recalibrate for the rest of your day.