Supermarkets are getting smarter — blending AI, data, and automation to create smoother shopping experiences and more efficient operations.
At the heart of FairPrice Group’s Store of Tomorrow initiative are innovations like Vision AI, smart trolleys, and personalised recommendations, already being piloted at Sengkang Grand Mall and soon coming to Punggol Digital District.
On Industry Insight, Dennis Seah, Chief Digital & Technology Officer at FairPrice Group, shares lessons from the pilot, how shoppers and staff are responding, and what this signals for the future of brick‑and‑mortar retail in Singapore.