Technology is transforming how advice, claims, and protection are delivered. But in an AI-driven world, can trust, the cornerstone of insurance, keep up?
On Industry Insight, Lynlee Foo speaks with Cassandra Wee, Managing Director (Singapore) of Poni Insurtech and CEO of Poni Financial Advisory, about how digital tools are reshaping the insurance experience in Singapore. Listen to the discussion that is focused on AI-powered advisory, faster claims, and why human connection still defines trust in a digital insurance world.