Medical Social Workers are on the frontlines of patient care—navigating not only complex health situations but also emotional, financial, and social struggles. Yet, after each patient conversation, they face another demanding task: translating these deeply personal stories into clinical documentation. With heavy caseloads and a growing admin burden, burnout is becoming an all-too-common reality.

Lynlee Foo speaks with Caleb Chiam, Senior Software Engineer at Open Government Products and the tech lead behind Scribe—a digital tool designed to reduce the documentation burden for social workers. Caleb shares how Scribe uses technology to streamline note-taking, freeing up social workers to spend more time where it matters most: with their patients.

Tune in to learn how one innovation is helping heal the healers, and why rethinking paperwork could transform the future of care.

Medical Social Workers are on the frontlines of patient care&mdash;navigating not only complex health situations but also emotional, financial, and social struggles. Yet, after each patient conversation, they face another demanding task: translating these deeply personal stories into clinical documentation. With heavy caseloads and a growing admin burden, burnout is becoming an all-too-common reality.
Lynlee Foo speaks with Caleb Chiam, Senior Software Engineer at Open Government Products and the tech lead behind&nbsp;Scribe&mdash;a digital tool designed to reduce the documentation burden for social workers. Caleb shares how Scribe uses technology to streamline note-taking, freeing up social workers to spend more time where it matters most: with their patients.
Tune in to learn how one innovation is helping heal the healers, and why rethinking paperwork could transform the future of care.

Take a step back, refocus, and Reset with Lynlee.

Take a step back, refocus, and Reset with Lynlee.

Airing weekdays from 1pm to 4pm, the show brings clarity to the stories shaping Singapore and the world — from current affairs and global developments to business trends and industry shifts. Through insightful conversations and fresh perspectives, Lynlee explores what’s driving the headlines and where things are heading next.

Featuring segments like Viewpoint, Industry Insight and Suite Talk, Reset goes beyond the noise to offer thoughtful analysis, real-world context and ideas that help you recalibrate for the rest of your day.

Take a step back, refocus, and Reset with Lynlee.
Airing weekdays from 1pm to 4pm, the show brings clarity to the stories shaping Singapore and the world &mdash; from current affairs and global developments to business trends and industry shifts. Through insightful conversations and fresh perspectives, Lynlee explores what&rsquo;s driving the headlines and where things are heading next.
Featuring segments like Viewpoint, Industry Insight and Suite Talk, Reset goes beyond the noise to offer thoughtful analysis, real-world context and ideas that help you recalibrate for the rest of your day.