How often do you conduct a financial transaction online or on your mobile phone?

This luxury isn't available to everyone. 

In Southeast Asia for example, 225 million people lack access to a bank account, and 350 million do not have access to formal credit. 

Micro, small and medium enterprises are also facing a significant funding gap as a result of being underbanked. In fact, 39 million micro, small, and medium enterprises face a funding gap of up to US$300 billion.

To get a better understanding of the unserved situation, Rachel Kelly speaks with Dawn Chan, she is the CEO of the Centre for Impact Investing and Practices.