The ongoing pandemic led to more shoppers opting for online purchases, but despite its convenience, it does not guarantee that every purchase will have a smooth-sailing process. Gordon Toh, General Manager, KaiKai, shares how Kaikai enables its shoppers to enjoy a unique mix of offline and online and why offline shopping is still important in the retail scene. 

<p>The ongoing pandemic led to more shoppers opting for online purchases, but despite its convenience, it does not guarantee that every purchase will have a smooth-sailing process. <strong>Gordon Toh, General Manager, KaiKai,&nbsp;</strong>shares how Kaikai enables its shoppers to enjoy a unique mix of offline and online and why offline shopping is still important in the retail scene.&nbsp;</p>

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