Luxury resort Dusit Thani Laguna in partnership with GTRIIP, has recently launched its contactless hotel check-in solution, a glimpse into the new digitised hospitality industry. The implementation of a contactless check-in solution is gaining traction in the hospitality industry, with both hoteliers and guests standing to benefit from this initiative. Eric Michel Piatti, General Manager, Dusit Thani Laguna shares what digitalisation is for the hospitality industry and the technological improvements made to the services offered in the resort with the partnership with GTRIIP