Are chatbots really the way to better productivity? Chances are you’ve communicated with a chatbot while perusing a website, or even on WhatsApp or Facebook Messenger. And according to a research report by ReportsnReports, the global chatbot market is expected to hit 3.17 billion US dollars by 2021 - driven by the demand for more intelligent customer insights by businesses. We chat with Teo Peiru, CEO of KeyReply who’ll tell us how chatbot technology is going through a revolution.

<p>Are chatbots really the way to better productivity? Chances are you&rsquo;ve communicated with a chatbot while perusing a website, or even on WhatsApp or Facebook Messenger. And according to a research report by <a href="http://www.prnewswire.com/news-releases/chatbots-market-growing-at-a-cagr-of-352-during-2016-to-2021---reportsnreports-623184583.html">ReportsnReports</a>, the global chatbot market is expected to hit 3.17 billion US dollars by 2021 - driven by the demand for more intelligent customer insights by businesses. We chat with Teo Peiru, CEO of KeyReply who&rsquo;ll tell us how chatbot technology is going through a revolution.</p>

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