As stores around the world closed their doors amid Covid-19 lockdowns, consumers turned to online retailers to shop for leisure items and even for groceries. But a report by Blackbox Research and consumer intelligence platform Toluna has found that over a third of Singaporean consumers are less than satisfied with their digital commerce experience. Yashan Cama, International Commercial Director, Blackbox Research shares how regional eCommerce players step up their game.

<p>As stores around the world closed their doors amid Covid-19 lockdowns, consumers turned to online retailers to shop for leisure items and even for groceries. But a report by Blackbox Research and consumer intelligence platform Toluna has found that over a third of Singaporean consumers are less than satisfied with their digital commerce experience. <strong>Yashan Cama, International Commercial Director, Blackbox Research&nbsp;</strong>shares how regional eCommerce players step up their game.</p>

Advertisement