The Customer relationship management tech market is currently one of the fastest-growing industries, projected to grow at a rate of over 14 percent from 2020 to 2027, driven by consumer demand for better customer service, automated engagement and more nuanced customer experiences. So how can businesses take advantage of CRM tech to transform their customer experience? Gibu Mathew, VP & GM, APAC, Zoho Corporation shares more. 

<p>The Customer relationship management tech market is currently one of the fastest-growing industries, projected to grow at a rate of over 14 percent from 2020 to 2027, driven by consumer demand for better customer service, automated engagement and more nuanced customer experiences. So how can businesses take advantage of CRM tech to transform their customer experience? <strong>Gibu Mathew, VP &amp; GM, APAC, Zoho Corporation</strong> shares more.&nbsp;</p>

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