Once regarded as flag-bearers of the digital/social media revolution, Facebook and Google and other tech giants have, over the past year, come under fire for digital election manipulation, clandestine personal data collection etc. How do these tech giants plan to address the privacy and security issues that defined last year’s techlash – a term used to describe public animosity towards big tech companies? We chat with Claus Mortensen, Principal Analyst at Ecosystm. He is a leading analyst for issues related to data privacy.