74% of marketing leaders reported that brands have struggled to scale their personalization efforts, despite consumers being more likely to make a purchase from a brand that provides such experiences.

As chatbots continue to be a mainstay for businesses, it is critical that they take the time to ensure the technology has a human touch.

In Mind Your Business, Howie Lim spoke to Greg Bennett, Conversation Design Principal, Salesforce, who believes that companies should focus on building empathetic chatbots to accomplish this ‘human-like’ experience.

74% of marketing leaders reported that brands have struggled to scale their personalization efforts, despite consumers being more likely to make a purchase from a brand that provides such experiences.
As chatbots continue to be a mainstay for businesses, it is critical that they take the time to ensure the technology has a human touch.
In Mind Your Business, Howie Lim spoke to Greg Bennett, Conversation Design Principal, Salesforce, who believes that companies should focus on building empathetic chatbots to accomplish this &lsquo;human-like&rsquo; experience.

MONEY FM 89.3

Building human-like chatbots with empathy

On #Wanderlust, Prime Time's Timothy Go shares what you need to note before travelling overseas during this period as flying can be tricky with Covid-19 travel restrictions.

On #Wanderlust, Prime Time's Timothy Go shares what you need to note before travelling overseas during this period as flying can be tricky with Covid-19 travel restrictions.

#Wanderlust Inconvenient Travel

Digital health declaration documents systems are country-specific and often restrictive, as the standards can vary greatly from one another.

On #Wanderlust, Prime Time's Timothy Go looks at how this can be streamlined into an efficient, integrated way to verify that citizens are safe for travel.

Digital health declaration documents systems are country-specific and often restrictive, as the standards can vary greatly from one another.
On #Wanderlust, Prime Time's Timothy Go looks at how this can be streamlined into an efficient, integrated way to verify that citizens are safe for travel.

#Wanderlust Digital Travel

To young adults, retirement can seem so far away, but a recent AIA Singapore survey found that 54 percent of Singaporeans will be "14 years short" when it comes to the adequacy of their retirement savings. So what is the first step when starting your retirement plan? 
In this episode of Back to Basics, Rhianne Lovell-Boland speaks to Patsy Khoo, Associate Director of IPP Financial Advisers who shares more on how to build your nest egg. 

To young adults, retirement can seem so far away, but a recent AIA Singapore survey found that 54 percent of Singaporeans will be "14 years short" when it comes to the adequacy of their retirement savings. So what is the first step when starting your retirement plan? In this episode of Back to Basics, Rhianne Lovell-Boland speaks to Patsy Khoo, Associate Director of IPP Financial Advisers who shares more on how to build your nest egg.&nbsp;

Building human-like chatbots with empathy

MONEY FM 89.3

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