On this episode of Molecular Moments, Chad Briscoe chats with Dr. Jennifer Zemo, Director, Bioanalytical Operations at BioAgilytix. She’s a great leader, mentor and scientist with a love for helping people and the sciences. They discuss her start as a chemistry major in college, which led to her Ph.D. in Biological Chemistry and eventually to joining BioAgilytix 8 years ago. A large molecule expert, Jennifer shares how she went from pharma to CRO, the importance of customer service and the ability to be creative in assay development. They also discuss how company culture shifted during the COVID pandemic, the first place she would like to visit after things go back to normal and what motivates her.