In this day and age we are bombarded by messages from clients, staff, family and friends across a plethora of channels. Facebook Messenger, Instagram direct message, comments left on social posts, emails, website forms, phone calls, text messages. Arghhh.

In this episode of Miss Bossy Boots, Stacey and Jane tackle the topic of replying to all of these communications. What's best practice here? How do we manage expectations for replies? How do we manage people's expectations when it comes to expecting a reply?

And if you would like to surround yourself with some more women (and men) who are all about keeping it real, join us in our Miss Bossy Boots group.