The lifeblood of a small business is its customers. Going the extra mile to provide easy payment methods and clear communication can mean the difference between a couple of sales, and a couple hundred. Jannese and Austin discuss what they love to encounter as customers patronizing a business, and the customer service strategies for their own endeavors. And Jordan Rosejoins the conversation to talk about how she built her Etsy shop, Fresh Prints of SF, based on inclusivity and catering to demographics that are too often uncatered to. We’ll learn about the financial incentives to earning a customer’s trust and keeping them happy as you turn your target market into a community.  



Learn more about how QuickBooks can help you grow your business:
Quickbooks.com
QuickBooks for Solopreneurs



For a recap from this week’s episode visit: Episode 3 Recap with Jordan Rose



Or learn more about this topic at this resource: How to Give Great Customer Service

The lifeblood of a small business is its customers. Going the extra mile to provide easy payment methods and clear communication can mean the difference between a couple of sales, and a couple hundred. Jannese and Austin discuss what they love to encounter as customers patronizing a business, and the customer service strategies for their own endeavors. And <a href="https://www.etsy.com/shop/FreshPrintsofSF">Jordan Rose</a> joins the conversation to talk about how she built her Etsy shop, Fresh Prints of SF, based on inclusivity and catering to demographics that are too often uncatered to. We’ll learn about the financial incentives to earning a customer’s trust and keeping them happy as you turn your target market into a community.  
 
Learn more about how QuickBooks can help you grow your business:
<ul>
<li aria-level="1"><a href="https://quickbooks.intuit.com/">Quickbooks.com</a></li>
</ul>
<ul>
<li aria-level="1"><a href="https://quickbooks.intuit.com/get-money/%E2%80%9D%20with%20%E2%80%9Chttps://quickbooks.intuit.com/get-money/?cid=par_US_TXT_MID_NA_EXT_INF_MindTheBusinessPodcast_5APY_Y_N_N">QuickBooks for Solopreneurs</a></li>
</ul>
 
For a recap from this week’s episode visit: <a href="https://quickbooks.intuit.com/r/running-a-business/mind-the-business-s2-ep3?cid=par_US_TXT_MID_NA_EXT_INF_iHeartQBPodcast_5APY_Y_N_N">Episode 3 Recap with Jordan Rose</a>
 
Or learn more about this topic at this resource: <a href="https://quickbooks.intuit.com/r/running-a-business/how-to-give-great-customer-service/?cid=par_US_TXT_MID_NA_EXT_INF_iHeartQBPodcast_5APY_Y_N_N">How to Give Great Customer Service</a>

Owning a small business can be one of the most rewarding and challenging things a person does. Amid an uncertain economy and ever-evolving consumer trends, there is a lot to figure out and navigate to ensure your business thrives. Join hosts Jannese Torres (Yo Quiero Dinero) and Austin Hankwitz (Rate of Return) as they connect with small business owners and hear their stories about managing the ups and downs of starting and growing a small business. Listen to "Mind the Business: Small Business Success Stories" and learn valuable lessons from their experiences that will guide you along the way through your own small business journey. 

Owning a small business can be one of the most rewarding and challenging things a person does. Amid an uncertain economy and ever-evolving consumer trends, there is a lot to figure out and navigate to ensure your business thrives. Join hosts Jannese Torres (Yo Quiero Dinero) and Austin Hankwitz (Rate of Return) as they connect with small business owners and hear their stories about managing the ups and downs of starting and growing a small business. Listen to "Mind the Business: Small Business Success Stories" and learn valuable lessons from their experiences that will guide you along the way through your own small business journey.

Mind The Business: Small Business Success Stories

Showing Up For Your Customers - Small Business Customer Service feat. FreshPrintsofSF

https://api.omny.fm/orgs/e73c998e-6e60-432f-8610-ae210140c5b1/clips/4100eb3c-aa63-4f65-910b-b117012733e7/transcript

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