It seems that poor customer service is fast becoming an epidemic. That is not to say the customers themselves don't need a little spit and polish these days. Part One of today's missive has to do with indifference. Part Two presents a "live" example of how easy it is to position yourself as something special. Take a listen. 

<p>It seems that poor customer service is fast becoming an epidemic. That is not to say the customers themselves don't need a little spit and polish these days. Part One of today's missive has to do with indifference. Part Two presents a "live" example of how easy it is to position yourself as something special. Take a listen. </p>

Mike'd Up Marchev is your five minute practical business coaching podcast.  Get in and out quickly with an actionable snippet of common sense business advice for your travel agency. 

<p>Mike'd Up Marchev is your five minute practical business coaching podcast. &nbsp;Get in and out quickly with an actionable snippet of common sense business advice for your travel agency.&nbsp;</p>

Inspirations and Motivations For The Busy Travel Professional

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