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Ever wondered if that "1-star" or "5-star" rating actually moves the needle? This morning on Mid-mornings with Mo Flava, we’re getting under the skin of customer service. Inspired by Mo's own recent run-in with a service provider, we’re asking: what makes you finally hit "submit" on a review?

We’re joined by a passionate Orlando Pirates fan who brings that same stadium energy to his feedback, alongside a local business owner who reveals what it’s like to be on the receiving end of those ratings. We’re diving into the psychology of reviews, what motivates us to speak up, how we choose who to rate, and whether our feedback is truly driving positive change or just disappearing into the digital void. It’s a reality check for every consumer and creator in Jozi!

Add Mo Flava to your day! Ease into your workday with Mo Flava’s laid-back energy mid-mornings. As a DJ and self-proclaimed “cool dad,” Mo has stories for days and isn’t afraid to laugh at himself.


Hear all the tea with The Daily Dilemma, test your knowledge of people and places with Spotted, and enjoy Flava’s Choice with a curated playlist just for you. Catch all the chat with Mo Flava daily!


Connect with Mo Flava on 947 via WhatsApp at 084 000 0947 or call the studio on 011 88 38 947


Thanks for listening to a Mo Flava on 947 podcast


Listen live on Primedia+ weekdays from 9:00 to 12:00 (SA Time) to the broadcast of Mo Flava on 947 https://buff.ly/y34dh8Y


For more from the show go to https://buff.ly/sJdxr3k or find all the catch-up podcasts here https://buff.ly/63KNeI6 Subscribe to the 947 Weekly Newsletter here https://buff.ly/hf9IuR9


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Ever wondered if that "1-star" or "5-star" rating actually moves the needle? This morning on Mid-mornings with Mo Flava, we&rsquo;re getting under the skin of customer service. Inspired by Mo's own recent run-in with a service provider, we&rsquo;re asking: what makes you finally hit "submit" on a review?
We&rsquo;re joined by a passionate Orlando Pirates fan who brings that same stadium energy to his feedback, alongside a local business owner who reveals what it&rsquo;s like to be on the receiving end of those ratings. We&rsquo;re diving into the psychology of reviews, what motivates us to speak up, how we choose who to rate, and whether our feedback is truly driving positive change or just disappearing into the digital void. It&rsquo;s a reality check for every consumer and creator in Jozi!
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Add Mo Flava to your day! Ease into your workday with Mo Flava&rsquo;s laid-back energy mid-mornings. As a DJ and self-proclaimed &ldquo;cool dad,&rdquo; Mo has stories for days and isn&rsquo;t afraid to laugh at himself.
 Hear all the tea with The Daily Dilemma, test your knowledge of people and places with Spotted, and enjoy Flava&rsquo;s Choice with a curated playlist just for you. Catch all the chat with Mo Flava daily!
 Connect with Mo Flava on 947 via WhatsApp at 084 000 0947 or call the studio on 011 88 38 947
 Thanks for listening to a Mo Flava on 947 podcast
 Listen live on Primedia+ weekdays from 9:00 to 12:00 (SA Time) to the broadcast of Mo Flava on 947 https://buff.ly/y34dh8Y
 For more from the show go to https://buff.ly/sJdxr3k or find all the catch-up podcasts here https://buff.ly/63KNeI6 Subscribe to the 947 Weekly Newsletter here https://buff.ly/hf9IuR9
 Follow us on social media
947 on Facebook: https://www.facebook.com/ 947Joburg/
947 on TikTok: https://www.tiktok.com/@ 947joburg
947 on Instagram: https://www.instagram.com/ 947joburg
947 on X https://x.com/947
947 on YouTube: https://www.youtube.com/@ 947Joburg

Your workday morning is a breeze with Mo Flava on 947.

Mo Flava (Moetie Tsiki) says his inspiration for radio is the medium’s power, with its reach cutting through age, culture and gender in a personal and interactive manner. He views radio as one of the main drivers of information, pop culture and perception. Mo’s love for the medium is also driven by music, with a huge passion for deep and soulful sounds.

Catch 'Mo Flava on 947', weekdays 09:00 - 12:00.

Follow the show on hashtag #MoFlavaOn947
Twitter: #947Joburg
Facebook: @947Joburg
Download the 947 App (iOS & Android)

Your workday morning is a breeze with Mo Flava on 947.
Mo Flava (Moetie Tsiki) says his inspiration for radio is the medium’s power, with its reach cutting through age, culture and gender in a personal and interactive manner. He views radio as one of the main drivers of information, pop culture and perception. Mo’s love for the medium is also driven by music, with a huge passion for deep and soulful sounds.
Catch 'Mo Flava on 947', weekdays 09:00 - 12:00.
Follow the show on hashtag #MoFlavaOn947 Twitter: #947Joburg Facebook: @947Joburg Download the 947 App (iOS &amp; Android)

Mo Flava on 947

Rate It or Hate It: Are Your Reviews Actually Changing the Game?

https://api.omny.fm/orgs/5dcefa8e-00a9-4595-8ce1-a4ab0080f142/clips/69cc745d-d5c1-46ea-824a-b3f700b54bff/transcript