Now, we turn to two experts who work with the first responders during an emergency: the people who take the calls that come into 911 call centers around the country.

Brian Fontes is the CEO of the National Emergency Number Association, a nonprofit group that has recently published a report that surveyed 911 call center personnel to see how they are dealing with the pressures of their pressure-filled jobs. The short answer: not well.

Karima Holmes is the Vice President of Public Safety for Carbyne, a technology company that co-produced the report.

Now, we turn to two experts who work with the first responders during an emergency: the people who take the calls that come into 911 call centers around the country.
Brian Fontes is the CEO of the National Emergency Number Association, a nonprofit group that has recently published a report that surveyed 911 call center personnel to see how they are dealing with the pressures of their pressure-filled jobs. The short answer: not well.
Karima Holmes is the Vice President of Public Safety for Carbyne, a technology company that co-produced the report.

Monday-Friday from noon-1:00, Tom Hall and his guests are talking about what's on your mind, and what matters most to Marylander's, the latest news, local and national politics, education and the environment, popular culture and the arts, sports and science, race and religion, movies and medicine. We welcome your questions and comments. E-mail us at midday@wypr.org

Monday-Friday from noon-1:00, Tom Hall and his guests are talking about what's on your mind, and what matters most to Marylander's, the latest news, local and national politics, education and the environment, popular culture and the arts, sports and science, race and religion, movies and medicine. We welcome your questions and comments. E-mail us at <a href="mailto:midday@wypr.org">midday@wypr.org</a>

Midday

Monday-Friday from noon-1:00, Tom Hall and his guests are talking about what's on your mind, and what matters most to Marylander's, the latest news, local and national politics, education and the environment, popular culture and the arts, sports and science, race and religion, movies and medicine.  We welcome your questions and comments. E-mail us at midday@wypr.org.

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