We’ve all been there — trapped in customer service purgatory, listening to that same four-second loop of hold music while an automated voice insists our call is “very important.” But what if the future of customer service didn’t make you want to throw your phone across the room? In this episode of Hello Future, we’re diving into why customer service has become everyone’s least favorite modern ritual — and how utilizing AI in a counter-intuitive way might finally fix it with SymmetriCall.com Co-Founder and CEO, Scott Hazard. A tech breakthrough in using AI to bring people together both the customer and the business, helping people actually understand your frustration, to predictive systems that solve problems before you call, we’ll explore how technology could make helplines feel a little more… helpful.Grab your popcorn (and your unresolved support tickets) — it’s time to see if  state-of-the-art technology for businesses can provide customers with great customer service. Oh, and by the way, Scott was a student of the iconic Apple founder, Steve Jobs. Under Steve’s vision Scott helped open customer-centric Apple Stores all over the globe.

We&rsquo;ve all been there &mdash; trapped in customer service purgatory, listening to that same four-second loop of hold music while an automated voice insists our call is &ldquo;very important.&rdquo; But what if the future of customer service didn&rsquo;t make you want to throw your phone across the room? In this episode of Hello Future, we&rsquo;re diving into why customer service has become everyone&rsquo;s least favorite modern ritual &mdash; and how utilizing AI in a counter-intuitive way might finally fix it with SymmetriCall.com Co-Founder and CEO, Scott Hazard. A tech breakthrough in using AI to bring people together both the customer and the business, helping people actually understand your frustration, to predictive systems that solve problems before you call, we&rsquo;ll explore how technology could make helplines feel a little more&hellip; helpful.Grab your popcorn (and your unresolved support tickets) &mdash; it&rsquo;s time to see if &nbsp;state-of-the-art technology for businesses can provide customers with great customer service. Oh, and by the way, Scott was a student of the iconic Apple founder, Steve Jobs. Under Steve&rsquo;s vision Scott helped open customer-centric Apple Stores all over the globe.

HELLO, FUTURE with Kevin Cirilli is the daily podcast where tomorrow’s biggest questions come alive. Are aliens already visiting us? Could your next job be in space? What if satellites could find lost cities, or stop the next wildfire? What happens if America loses the space race… or if every satellite went dark tomorrow? From Mars to UFOs, from flying cars to “civilization starter kits,” each episode blends science, technology, and imagination with the real choices shaping our world. It’s smart, fast, and curious, built for anyone who’s ever looked up at the night sky and wondered what comes next. This isn’t science fiction. It’s the future, knocking on your door. 

HELLO, FUTURE with Kevin Cirilli&nbsp;is the daily podcast where tomorrow&rsquo;s biggest questions come alive. Are aliens already visiting us? Could your next job be in space? What if satellites could find lost cities, or stop the next wildfire? What happens if America loses the space race&hellip; or if every satellite went dark tomorrow? From Mars to UFOs, from flying cars to &ldquo;civilization starter kits,&rdquo; each episode blends science, technology, and imagination with the real choices shaping our world. It&rsquo;s smart, fast, and curious, built for anyone who&rsquo;s ever looked up at the night sky and wondered what comes next. This isn&rsquo;t science fiction. It&rsquo;s the future, knocking on your door.&nbsp;

HELLO FUTURE with Kevin Cirilli

We’ve all been there — trapped in customer service purgatory, listening to that same four-second loop of hold music while an automated voice insists our call is “very important.” But what if the future of customer service didn’t make you want to throw your phone across the room?

HELLO FUTURE: Press 0 for Hope: The Future of Customer Service (Without the Wait Music)

https://api.omny.fm/orgs/e73c998e-6e60-432f-8610-ae210140c5b1/clips/6305476a-265b-47b4-8b41-b3b6003ee62f/transcript

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