Meet the Co-op LeadersMeet the Co-op Leaders

E2: Mutually minded – how the Friendlies responded to the health crisis

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Meet the Co-op Leaders is a chance to hear from innovative and inspiring leaders in the co-operative and mutual sector, and to hear the stories behind these remarkable organisations.

Episode notes:

Our second episode of this new podcast features Lynne McLennan, former CEO of UFS Dispensaries and stalwart of Australia’s Friendly Pharmacies movement.

During her long tenure as CEO, Lynne oversaw the expansion of UFS into new markets and opportunities, in particular the government contracting space. Lynne shares her wisdom surrounding the importance of data-driven decision making and the need to maintain a member-first approach to setting the culture of an organisation – a philosophy that enabled UFS to step up and care for its community during the pandemic. Discover why being mutually-minded meant UFS was able to act decisively and act in the best interest of the community during the recent healthcare crisis.

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