In this episode of McKinsey on Insurance, McKinsey's Eli Larrea speaks with Nichole Lecher, vice president of client experience, strategy, and journeys at Northwestern Mutual. 

<p>In this episode of <em>McKinsey on Insurance</em>, McKinsey's Eli Larrea speaks with Nichole Lecher, vice president of client experience, strategy, and journeys at Northwestern Mutual. </p>

The McKinsey on Insurance podcast features conversations with the leading thinkers in the global insurance industry. McKinsey partners and insurance executives discuss the challenges and opportunities insurance leaders are facing, featuring practical advice and inspirational ideas.

McKinsey partners and corporate executives talk about today's leadership challenges and opportunities in the Insurance industry. The series examines how leaders are adapting in the current environment and how they can push even further for innovation and bold strategies.

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