[03:05] Retaining a customer is less expensive than acquiring a new one.
[03:55] Jeff Bezos said that “smart people change their minds often.”
[04:08] That’s it for today!
[04:13] Go here to see how many downloads the show is getting. Also rate and review to help Eric and Neil meet their goal of 1 Million downloads per month. They will throw a live event once they reach their goal.
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