In Episode #428, Eric and Neil discuss how to correctly use live chat on your website. Tune in to learn how you can target the right people using live chat and convert them into sales. Time Stamped Show Notes: 
00:27 – Today’s topic: How to Correctly Use Live Chat on Your Website
00:51 – Live chat isn’t just about talking to your website visitors, it can actually detect potential customers 
01:34 – Segment your audience and only show the live chat option—it’s your best bet
01:50 – Intercom is doing well for live chat
02:00 – Eric just switched to Drift which has the ability to set appointments for people 
02:47 – The appointment setting becomes a revenue generating tool
02:58 – Drift Enterprise costs $2K a month, but they have the another version
03:38 – Eric’s clients like Drift
03:50 – Just make sure you’re not showing your live chat to the wrong people or you’re wasting money 
04:31 – “You can’t hit everyone”
04:35 – Marketing School is giving away a free 90-day FREE trial to Crazy Egg which is a visual analytics tool 
04:45 – Go to SingleGrain.com/giveaway to get your FREE trial
04:50 – That’s it for today’s episode! 3 Key Points: 
Only target those who will likely convert to sales when it comes to the live chat feature.
If you’re talking to the wrong people, you’re just wasting time and money.
Live chat can become an income generating tool if used well.

Leave some feedback:
What should we talk about next? Please let us know in the comments below.
Did you enjoy this episode? If so, please leave a short review.

Connect with us:
NeilPatel.com
Quick Sprout
Growth Everywhere
Single Grain
Twitter @neilpatel
Twitter @ericosiu



Learn more about your ad choices. Visit megaphone.fm/adchoices

In Episode #428, Eric and Neil discuss how to correctly use live chat on your website. Tune in to learn how you can target the right people using live chat and convert them into sales. Time Stamped Show Notes: <ul> <li>00:27 – Today’s topic: How to Correctly Use Live Chat on Your Website
</li> <li>00:51 – Live chat isn’t just about talking to your website visitors, it can actually detect potential customers <ul> <li>01:34 – Segment your audience and only show the live chat option—it’s your best bet</li> </ul> </li> <li>01:50 – <a href="https://www.intercom.com">Intercom</a> is doing well for live chat</li> <li>02:00 – Eric just switched to <a href="https://www.drift.com/">Drift</a> which has the ability to set appointments for people <ul> <li>02:47 – The appointment setting becomes a revenue generating tool</li> <li>02:58 – Drift Enterprise costs $2K a month, but they have the another version</li> <li>03:38 – Eric’s clients like Drift</li> </ul> </li> <li>03:50 – Just make sure you’re not showing your live chat to the wrong people or you’re wasting money <ul> <li>04:31 – “You can’t hit everyone”</li> </ul> </li> <li>04:35 – <a href="http://marketingschool.io/">Marketing School</a> is giving away a free 90-day FREE trial to <a href="https://www.crazyegg.com/">Crazy Egg</a> which is a visual analytics tool <ul> <li>04:45 – Go to <a href="http://singlegrain.com/giveaway">SingleGrain.com/giveaway</a> to get your FREE trial</li> </ul> </li> <li>04:50 – That’s it for today’s episode!</li> </ul> 3 Key Points: <ol> <li>Only target those who will likely convert to sales when it comes to the live chat feature.</li> <li>If you’re talking to the wrong people, you’re just wasting time and money.</li> <li>Live chat can become an income generating tool if used well.</li> </ol> Leave some feedback: <ul> <li>What should we talk about next? Please let us know in the comments below.</li> <li>Did you enjoy this episode? If so, please leave a short review.</li> </ul> Connect with us: <ul> <li><a href="http://neilpatel.com/">NeilPatel.com</a></li> <li><a href="https://www.quicksprout.com/">Quick Sprout</a></li> <li><a href="http://growtheverywhere.com/">Growth Everywhere</a></li> <li><a href="http://www.singlegrain.com/">Single Grain</a></li> <li><a href="https://twitter.com/neilpatel">Twitter @neilpatel</a></li> <li><a href="https://twitter.com/ericosiu">Twitter @ericosiu</a></li> </ul> Learn more about your ad choices. Visit <a href="https://megaphone.fm/adchoices">megaphone.fm/adchoices</a>

Neil Patel and Eric Siu bring you daily ACTIONABLE digital marketing lessons that they've learned through years of being in the trenches. Whether you have a new website or you're an established business, you'll learn the latest SEO, content marketing, social media, email marketing, conversion optimization and general online marketing strategies that work today from people that actually practice marketing and operate businesses.
Approaching 100M downloads with 2,500+ episodes, you're sure to find something that will help you grow faster. Also don't forget to subscribe to our Marketing School YouTube channel to get more marketing goodness.

Marketing School - Digital Marketing and Online Marketing Tips

In Episode #428, Eric and Neil discuss how to correctly use live chat on your website. Tune in to learn how you can target the right people using live chat and convert them into sales. Time Stamped Show Notes:  00:27 – Today’s topic: How to...

How to Correctly Use Live Chat on Your Website | Ep. #428

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