In episode #2423, Neil and Eric talk about how to address negative reviews the right way. Whether you’re getting negative reviews for a podcast, business, or service, it’s important to analyze them and figure out whether there are any persistent issues that you have the power to fix. Listen in as we discuss the biggest mistakes companies make when it comes to addressing criticism, what you can learn from negative reviews, and why these comments present you with an excellent opportunity to grow!

TIME-STAMPED SHOW NOTES:
[00:20] Today’s topic: How to Address Negative Reviews The Right Way.
[00:25] Some context on why we’re unpacking this topic.
[00:55] How you can learn from negative reviews.
[01:34] The mistake most companies make when it comes to responding to reviews.
[02:18] How to find patterns in negative reviews and fix persistent issues.
[03:06] Understanding how receptive you and your team are to criticism.
[04:02] Why critical reviews are a great opportunity to grow.
[04:25] That’s it for today! Don’t forget to rate, review, and subscribe!

Go to https://www.marketingschool.io to learn more!




Links Mentioned in Today’s Episode:



PrinciplesYou
Don’t forget to help us grow by subscribing and liking on YouTube!




Leave Some Feedback:



What should we talk about next? Please let us know in the comments below
Did you enjoy this episode? If so, please leave a short review.




Connect with Us: 



Single Grain << Eric’s ad agency
NP Digital << Neil’s ad agency
Twitter @neilpatel
Twitter @ericosiu



Learn more about your ad choices. Visit megaphone.fm/adchoices

In episode #2423, Neil and Eric talk about how to address negative reviews the right way. Whether you’re getting negative reviews for a podcast, business, or service, it’s important to analyze them and figure out whether there are any persistent issues that you have the power to fix. Listen in as we discuss the biggest mistakes companies make when it comes to addressing criticism, what you can learn from negative reviews, and why these comments present you with an excellent opportunity to grow!TIME-STAMPED SHOW NOTES:<ul>
<li>
[00:20] Today’s topic: How to Address Negative Reviews The Right Way.</li>
<li>
[00:25] Some context on why we’re unpacking this topic.</li>
<li>
[00:55] How you can learn from negative reviews.</li>
<li>
[01:34] The mistake most companies make when it comes to responding to reviews.</li>
<li>
[02:18] How to find patterns in negative reviews and fix persistent issues.</li>
<li>
[03:06] Understanding how receptive you and your team are to criticism.</li>
<li>
[04:02] Why critical reviews are a great opportunity to grow.</li>
<li>
[04:25] That’s it for today! Don’t forget to rate, review, and subscribe!</li>
</ul>Go to <a href="https://www.marketingschool.io">https://www.marketingschool.io</a> to learn more! Links Mentioned in Today’s Episode: <ul>
<li><a href="https://principlesyou.com/">PrinciplesYou</a></li>
<li>Don’t forget to help us grow by subscribing and liking on <a href="https://www.youtube.com/channel/UCQphjk-8bS_UUAeTN_Of2qQ">YouTube</a>!</li>
</ul> Leave Some Feedback: <ul>
<li>What should we talk about next? Please let us know in the comments below</li>
<li>Did you enjoy this episode? If so, please leave a short review.</li>
</ul> Connect with Us:  <ul>
<li>
<a href="https://www.singlegrain.com/?utm_source=ms-podcast&amp;utm_medium=podcast&amp;utm_campaign=podcast-notes">Single Grain</a> &lt;&lt; Eric’s ad agency
</li>
<li>
<a href="https://www.npdigital.com/">NP Digital</a> &lt;&lt; Neil’s ad agency
</li>
<li>
<a href="https://twitter.com/neilpatel">Twitter @neilpatel</a> 
</li>
<li><a href="https://twitter.com/ericosiu">Twitter @ericosiu</a></li>
</ul> Learn more about your ad choices. Visit <a href="https://megaphone.fm/adchoices">megaphone.fm/adchoices</a>

Neil Patel and Eric Siu bring you daily ACTIONABLE digital marketing lessons that they've learned through years of being in the trenches. Whether you have a new website or you're an established business, you'll learn the latest SEO, content marketing, social media, email marketing, conversion optimization and general online marketing strategies that work today from people that actually practice marketing and operate businesses.
Approaching 100M downloads with 2,500+ episodes, you're sure to find something that will help you grow faster. Also don't forget to subscribe to our Marketing School YouTube channel to get more marketing goodness.

Marketing School - Digital Marketing and Online Marketing Tips

Neil and Eric talk about how to address negative reviews the right way.

How to Address Negative Reviews The Right Way

https://api.omny.fm/orgs/e73c998e-6e60-432f-8610-ae210140c5b1/clips/0222fe53-f01e-4693-9dd4-b0d101793d34/transcript

Advertisement