In Episode #89 Neil and Eric share how marketers can maximize their CRM. Listen as they list tools for your CRM processes, explain why communicating with your audience is important, and the why sending the right emails at the right time is better than any good sales copy. Time Stamped Show Notes: 
00:28 – Today’s topic: How marketers can maximize their CRM
00:37 – HubSpot is one that most marketers know
00:42 – Tools like Infusionsoft are second
00:52 – Drip is a simplified version of Infusionsoft 
01:33 – Eric uses a combination of Drip and Zapier
01:45 – Leadpages now owns Drip and they have a $1/month pricing model
02:04 – Two things you need to know about CRM 
02:05 – It is great for dealing with people who aren’t your customer
02:10 – It’s really good at dealing with people who are already customer
02:45 – You should still communicate with people even after they buy
02:55 – You should always try to help your customers through education
03:14 – Use marketing automation for CRM
04:17 – Tailor your message to your audience
04:54 – Russell Brunson’s Dot Com Secrets
05:20 – Use CRM to maximize marketability to your audience
05:35 – Always put your customer first
05:49 – For small businesses Drip will be fine; For bigger businesses, HubSpot or Marketo
06:04 – Infusionsoft is a good fit for medium businesses
06:33 – The key is delayed gratification
07:10 – Gliffy can set up workflows
07:19 – Mind map using MindMeister
07:28 – Use UTM tracking parameters
08:10 – Sending the right emails at the right time 3 Key Points: 
There are a lot of tools for CRM readily available at your convenience.
Continually give your customers more advice and feedback where they could use.
Help your customers by educating them so that they can build more trust in your business.

Leave some feedback:
What should we talk about next? Please let us know in the comments below.
Did you enjoy this episode? If so, please leave a short review.

Connect with us:
NeilPatel.com
Quick Sprout
Growth Everywhere
Single Grain
Twitter @neilpatel
Twitter @ericosiu



Learn more about your ad choices. Visit megaphone.fm/adchoices

In Episode #89 Neil and Eric share how marketers can maximize their CRM. Listen as they list tools for your CRM processes, explain why communicating with your audience is important, and the why sending the right emails at the right time is better than any good sales copy. Time Stamped Show Notes: <ul> <li>00:28 – Today’s topic: How marketers can maximize their CRM
</li> <li>00:37 – <a href="http://www.hubspot.com/">HubSpot</a> is one that most marketers know</li> <li>00:42 – Tools like <a href="https://www.infusionsoft.com/">Infusionsoft</a> are second</li> <li>00:52 – Drip is a simplified version of Infusionsoft <ul> <li>01:33 – Eric uses a combination of <a href="https://www.drip.co/">Drip</a> and <a href="https://zapier.com/">Zapier</a>
</li> </ul> </li> <li>01:45 – <a href="https://www.leadpages.net/">Leadpages</a> now owns Drip and they have a $1/month pricing model</li> <li>02:04 – Two things you need to know about CRM <ul> <li>02:05 – It is great for dealing with people who aren’t your customer</li> <li>02:10 – It’s really good at dealing with people who are already customer</li> </ul> </li> <li>02:45 – You should still communicate with people even after they buy</li> <li>02:55 – You should always try to help your customers through education</li> <li>03:14 – Use marketing automation for CRM</li> <li>04:17 – Tailor your message to your audience</li> <li>04:54 – Russell Brunson’s <a href="https://dotcomsecretsbook.com/">Dot Com Secrets</a>
</li> <li>05:20 – Use CRM to maximize marketability to your audience</li> <li>05:35 – Always put your customer first</li> <li>05:49 – For small businesses Drip will be fine; For bigger businesses, HubSpot or <a href="https://www.marketo.com">Marketo</a>
</li> <li>06:04 – Infusionsoft is a good fit for medium businesses</li> <li>06:33 – The key is delayed gratification</li> <li>07:10 – <a href="https://www.gliffy.com/">Gliffy</a> can set up workflows</li> <li>07:19 – Mind map using <a href="https://www.mindmeister.com">MindMeister</a>
</li> <li>07:28 – Use UTM tracking parameters</li> <li>08:10 – Sending the right emails at the right time</li> </ul> 3 Key Points: <ol> <li>There are a lot of tools for CRM readily available at your convenience.</li> <li>Continually give your customers more advice and feedback where they could use.</li> <li>Help your customers by educating them so that they can build more trust in your business.</li> </ol> Leave some feedback: <ul> <li>What should we talk about next? Please let us know in the comments below.</li> <li>Did you enjoy this episode? If so, please leave a short review.</li> </ul> Connect with us: <ul> <li><a href="http://neilpatel.com/">NeilPatel.com</a></li> <li><a href="https://www.quicksprout.com/">Quick Sprout</a></li> <li><a href="http://www.singlegrain.com/">Growth Everywhere</a></li> <li><a href="http://www.singlegrain.com/">Single Grain</a></li> <li><a href="https://twitter.com/neilpatel">Twitter @neilpatel</a></li> <li><a href="https://twitter.com/ericosiu">Twitter @ericosiu</a></li> </ul> Learn more about your ad choices. Visit <a href="https://megaphone.fm/adchoices">megaphone.fm/adchoices</a>

Neil Patel and Eric Siu bring you daily ACTIONABLE digital marketing lessons that they've learned through years of being in the trenches. Whether you have a new website or you're an established business, you'll learn the latest SEO, content marketing, social media, email marketing, conversion optimization and general online marketing strategies that work today from people that actually practice marketing and operate businesses.
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Marketing School - Digital Marketing and Online Marketing Tips

In Episode #89 Neil and Eric share how marketers can maximize their CRM. Listen as they list tools for your CRM processes, explain why communicating with your audience is important, and the why sending the right emails at the right time is better...

How Marketers Can Maximize Their CRM | Ep. #89

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