In episode #587, Eric and Neil tell you what to put in the very first email you send to customers. Tune in to hear why on-boarding is so vital to your success.

TIME-STAMPED SHOW NOTES:
[00:27] Today’s Topic: Here's the Very First Email that You Should Send to Customers
[00:35] Send an email that helps them throughout their journey and experience.
[00:47] Setting them up properly will give customers a positive experience and makes them more likely to remain satisfied customers.
[01:24] Getting people on-boarded the right way is key.
[02:10] On-boarding is one of the most important levers you can pull and can translate to long-term growth.
[02:30] Intercom’s initial email explains how everything works and how you can get started.
[02:49] Pat Flynn will send an email introducing himself and uses the tags in Convert Kit.
[03:20] Neil’s Co-Founder did a test with About.me and he was able to get their revenue to increase 40 or 50%, just by creating a nice “getting started flow”.
[03:52] Make sure to include a checklist or steps, so that people have a path to follow.
[04:15] Intercom has a chat or email on-boarding feature that allows you to choose a path that works for you.
[04:43] That’s all for today!
[04:48] Go to Singlegrain.com/Giveway for a special marketing tool giveaway!

Leave some feedback:
What should we talk about next? Please let us know in the comments below.
Did you enjoy this episode? If so, please leave a short review.

Connect with us:
NeilPatel.com
Quick Sprout
Growth Everywhere
Single Grain
Twitter @neilpatel
Twitter @ericosiu



Learn more about your ad choices. Visit megaphone.fm/adchoices

In episode #587, Eric and Neil tell you what to put in the very first email you send to customers. Tune in to hear why on-boarding is so vital to your success. TIME-STAMPED SHOW NOTES: <ul> <li>[00:27] Today’s Topic: Here's the Very First Email that You Should Send to Customers
</li> <li>[00:35] Send an email that helps them throughout their journey and experience.</li> <li>[00:47] Setting them up properly will give customers a positive experience and makes them more likely to remain satisfied customers.</li> <li>[01:24] Getting people on-boarded the right way is key.</li> <li>[02:10] On-boarding is one of the most important levers you can pull and can translate to long-term growth.</li> <li>[02:30] <a href="https://www.intercom.com/">Intercom’s</a> initial email explains how everything works and how you can get started.</li> <li>[02:49] <a href="https://www.smartpassiveincome.com/">Pat Flynn</a> will send an email introducing himself and uses the tags in <a href="https://convertkit.com/">Convert Kit</a>.</li> <li>[03:20] Neil’s Co-Founder did a test with About.me and he was able to get their revenue to increase 40 or 50%, just by creating a nice “getting started flow”.</li> <li>[03:52] Make sure to include a checklist or steps, so that people have a path to follow.</li> <li>[04:15] Intercom has a chat or email on-boarding feature that allows you to choose a path that works for you.</li> <li>[04:43] That’s all for today!</li> <li>[04:48] Go to <a href="http://www.singlegrain.com/giveaway">Singlegrain.com/Giveway</a> for a special marketing tool giveaway!</li> </ul> Leave some feedback: <ul> <li>What should we talk about next? Please let us know in the comments below.</li> <li>Did you enjoy this episode? If so, please leave a short review.</li> </ul> Connect with us: <ul> <li><a href="http://neilpatel.com/">NeilPatel.com</a></li> <li><a href="https://www.quicksprout.com/">Quick Sprout</a></li> <li><a href="http://growtheverywhere.com/">Growth Everywhere</a></li> <li><a href="http://www.singlegrain.com/">Single Grain</a></li> <li><a href="https://twitter.com/neilpatel">Twitter @neilpatel</a></li> <li><a href="https://twitter.com/ericosiu">Twitter @ericosiu</a></li> </ul> Learn more about your ad choices. Visit <a href="https://megaphone.fm/adchoices">megaphone.fm/adchoices</a>

Neil Patel and Eric Siu bring you daily ACTIONABLE digital marketing lessons that they've learned through years of being in the trenches. Whether you have a new website or you're an established business, you'll learn the latest SEO, content marketing, social media, email marketing, conversion optimization and general online marketing strategies that work today from people that actually practice marketing and operate businesses.
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In episode #587, Eric and Neil tell you what to put in the very first email you send to customers. Tune in to hear why on-boarding is so vital to your success. TIME-STAMPED SHOW NOTES:  [00:27] Today’s Topic: Here's the Very First Email that You...

Here's the Very First Email that You Should Send to Customers | Ep. #587

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