Global Customer Service VP, Karin Schweitzer and Shlomi Butansky, Digital Solutions Director at ZIM, lead ZIM’s customer-focused transformation. Combining digital solutions with the ZIM renowned human touch- the heart and foundation of ZIM’s competitive advantage in global shipping.

Global Customer Service VP, Karin Schweitzer and Shlomi Butansky, Digital Solutions Director at ZIM, lead ZIM&rsquo;s customer-focused transformation. Combining digital solutions with the ZIM renowned human touch- the heart and foundation of ZIM&rsquo;s competitive advantage in global shipping.

Discover ZIM’s world – where innovation, teamwork, and bold thinking redefine shipping. Hear stories from those driving progress, from sustainability to digital breakthroughs, and see how ZIM shapes the future of global trade.

Discover ZIM&rsquo;s world &ndash; where innovation, teamwork, and bold thinking redefine shipping. Hear stories from those driving progress, from sustainability to digital breakthroughs, and see how ZIM shapes the future of global trade.

Making WaveZ

Episode 6: Extraordinary Customer Experience

Explore ZIM’s evolution from its 1945 founding to a global shipping leader. Avner Shats, ZIM Global Marketing Communication Manager discusses the company’s pivotal moments, including containerization, overcoming challenges, and the NYSE IPO – highlighting ZIM’s resilience and innovative spirit in maritime history.

Explore ZIM&rsquo;s evolution from its 1945 founding to a global shipping leader. Avner Shats, ZIM Global Marketing Communication Manager discusses the company&rsquo;s pivotal moments, including containerization, overcoming challenges, and the NYSE IPO &ndash; highlighting ZIM&rsquo;s resilience and innovative spirit in maritime history.

Episode 8: ZIM’s Historical Journey

Captain Shany Ben-David, ZIM’s first female Master Mariner, shares her journey from the hospitality industry to ship command, discussing life at sea, real-life emergencies, and how her time at sea fuels her new land-based leadership role.

Captain Shany Ben-David, ZIM&rsquo;s first female Master Mariner, shares her journey from the hospitality industry to ship command, discussing life at sea, real-life emergencies, and how her time at sea fuels her new land-based leadership role.

Episode 7: Life at Sea

ZIM’s Shlomo Moscovitch and Shay Levy talk about the company’s shift to LNG, tackling climate risk, regulatory challenges, and marine protection, while emphasizing social responsibility and ethical governance to drive sustainability and shape the future of global shipping.

ZIM&rsquo;s Shlomo Moscovitch and Shay Levy talk about the company&rsquo;s shift to LNG, tackling climate risk, regulatory challenges, and marine protection, while emphasizing social responsibility and ethical governance to drive sustainability and shape the future of global shipping.

Episode 6: Extraordinary Customer Experience

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Making WaveZ

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