The killing of UnitedHealthcare CEO Brian Thompson has created a conversation about the health insurance industry. One consistent problem we’ve been hearing from community members is how often their claims or pre-authorizations are denied, even when their doctors say the procedures are necessary. 

We spoke with Diane K. Spicer, supervising attorney at the nonprofit Community Health Advocates, on what to do if you receive an insurance claim or pre-authorization denial.
Community Health Advocates: 1-888-614-5400
Community Service Society of New York: 212-254-8900
Make the Road New York, Health Services: 1-866-365-2724

The&nbsp;<a href="https://url-media.com/about-unitedhealthcare/">killing of UnitedHealthcare CEO Brian Thompson</a>&nbsp;has created a conversation about the health insurance industry. One consistent problem we&rsquo;ve been hearing from community members is how often their claims or pre-authorizations are denied, even when their doctors say the procedures are necessary.&nbsp;
We spoke with Diane K. Spicer, supervising attorney at the nonprofit&nbsp;<a href="https://www.cssny.org/programs/entry/community-health-advocates?">Community Health Advocates</a>, on what to do if you receive an insurance claim or pre-authorization denial.
<ul>
<li><a href="https://www.cssny.org/pages/contact-us?">Community Health Advocates</a>: 1-888-614-5400</li>
<li><a href="https://www.cms.gov/CCIIO/Resources/Consumer-Assistance-Grants/ny">Community Service Society of New York</a>: 212-254-8900</li>
<li><a href="https://maketheroadny.org/services-info/">Make the Road New York</a>, Health Services: 1-866-365-2724</li>
</ul>

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Powered by Epicenter NYC, Making It Here shares the real stories behind entrepreneurs, artists, creators, and business leaders forging their own path. In each episode we&rsquo;ll explore the challenges, breakthroughs, and lessons learned that will inspire you and even help shape your own journey. You&rsquo;ll hear from a diverse range of voices&mdash;those shaping the future through resilience, creativity, and grit&ndash;&ndash;who are Making It Here. For more stories like this visit us at <a href="https://epicenter-nyc.com/">https://epicenter-nyc.com/</a>.
Production: <a href="https://www.pirateaudio.co/">https://www.pirateaudio.co/</a>&nbsp;

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