Kubonakala shangatsi bantfu sebacalile kubuka lebangatilungisela kona kulomonakalo lodalwe nguletimvula betina tingahhamuki kulesifundza seMpumalanga. Labo labadzilikelwe tindlu nalabo labonakalelwe timoto letikhokhela umshwalensi sebacalile kufaka ticelo tekubhadalwa kulemishwalensi yabo.  Lihhovisi leligadze kusebenta kwemishwalensi iNational Financial Ombud Scheme of SA liyakhona kungenelela nangabe kunekuhishana nemishwalensi. Simeme i-Senior Adjudicator kulelihhovisi lebalamuli kutemshwalensi, Valerie Mngadi,  kutewucushisa ngekungenelela kwabo.