In Episode 10, we speak with Gary Smith about the principles of information management for practice management. A new handbook titled 'Principles of Healthcare Practice Management', Gary Smith, and co-author Colleen Sullivan, meticulously explore the intricate landscape of modern healthcare practice management. We dive a little deeper into one of the essential principles: Information Management. From the importance of digital and data literacy to monitoring digital health maturity as part of continuous quality improvement, Gary makes it very clear how important technology planning and investment is in building and maintaining a sustainable healthcare practice.